We at Aquascaping have a separate workshop for repairing aquarium products, using only genuine spare parts purchased from authorised dealer, we can get your products back to life again. We have a team of 3 people who work as freelancers, each of them have an expertise in their own fields and also help each other out, they have been repairing products for us since 2014, and with their knowledge and passion we would like to share with fellow hobbyists in India. They will have a source of additional income and you will have your products repaired. All repair work is carried out in out workshop, we have all the equipments needed for the repair at our workshop, this way there is no missing parts and everything is in one place.
Chillers may go haywire at times, but they are very easy to repair. We have repaired many chillers specially Hailea and Resun chillers. Please send your chiller only when utmost important as its not advisable to ship used chillers.
Before sending any of your products to us, please call us or write a mail on support @aquascaping.in with the following checklist, supported by a picture/video. (you can also WhatsApp us pictures)
In about 75% of the cases, problems are solved over the phone or by us sending you spare parts, and you will not need to send us the product physically. If the problem is still not solved then you can send the product after our confirmation to the below address:
Patwa complex link road
Near Bhagat Lodge
Raipur (Chattisgarh) - 492001
Email : Support@aquascaping.in
Do you stock all brand spare parts ?
We stock spare parts of all brands that we sell.
What if I have a product which you don’t sell for repair ?
We do not repair or stock spare parts of the product/brand that we do not sell.
Courier charges ?
All courier charges will be borne by the customer at actual.