Description
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We want the product to be re-sellable to another customer just like you would want a new product.
To start a return, you can contact us at support@aquascaping.in If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@aquascaping.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods & Live Stock (such as live fish, live shrimps, or live plants), custom products (such as special orders or personalised items). We also do not accept returns for hazardous materials, flammable liquids, or gases or filled co2 cylinders . Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Works great. Have yet to see growth on my plants but they have been pearling quite nicely and haven’t had any issues. Easy set up and budget friendly!
I’ve read a similar review and took a chance. There are apparently some bottles that don’t allow the top to make a good seal. This is absolutely necessary for a product that relies on pressure. I’ve tried multiple ways to make it seal up with no success. If you do buy this, put the cap with the outlet on the bottle and make sure it holds pressure before wasting your time.
The system works good, and I can’t really complain about it, but I’ve also now run a DIY system side by side for 1/10th the price and have had better results with the stability of the reaction over this. Good to get into the realm of CO2, but look into doing something yourself that will function the same.
Took a chance on this as an entry into the CO2 world. The quality is great! Like anything else, I am learning the nuances of working with it, but think it will do the job. Will continue using it for the time being until I upgrade to a more permanent solution.
Everything step of the way was completed as expected from placing my order, delivery and setup. I have my C02 kit install in my 20L aquarium and it’s working nicely. For a first time C02 user I’m having a wonderful experience. Looking forward to seeing the results.